Client Guidebook
The first morning at Skilton Institute usually starts with a schedule handed to you, and this guidebook walks through what fills it. Daily structure, phone and visitor policies that shift by program, how your case manager fits in, and the ways your family stays part of things.
Client Guidebook, The Details
The first morning at Skilton Institute starts with breakfast and a check-in, then a schedule you will get in writing so you always know what comes next. Days are structured on purpose. Mornings usually hold group sessions and skill building, afternoons bring individual therapy or specialized work, and evenings wind down with quieter activities and time to rest.
Your case manager is your main point of contact. This is the person who coordinates your care, tracks your goals, and helps sort out anything practical that comes up, from paperwork to planning for the weeks after discharge. Bring your questions to them.
A few policies to know:
- Phone access varies by program and by where you are in treatment, so ask your case manager what applies to you.
- Visitors follow scheduled times that also depend on the program.
- Family involvement can include family sessions and regular updates when a client consents to sharing information.
If you are a family member reading this, know that staying connected is encouraged. Ask about family sessions early so you can plan around them.
Help Is One Call Away
The person who answers at (503) 765-8992 is on the admissions team, and the phones are staffed around the clock. The call is free and confidential. Ask what you need to ask. We can check your insurance quickly, so you or your loved one know where things stand. No pressure to decide today. You can also reach us here.
Your information is secure & protected by HIPAA.
